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Guest services & facilities

BASIC HOTEL SERVICES

  • 24 Hour Reception Service
  • Check in after 15:00. Subject to availability Check in Earlier
  • Check Out until 11:00. Subject to availability Check Out until 18:00, with an Extra 50% Charge on your Room’s Price
  • Express Check in & Check out
  • Bell Boy Service
  • Multi-language Staff
  • Welcome Drink
  • Fitness Spot - Gym
  • “Square” Restaurant
  • “Agora” Bar - Restaurant
  • Room Service until Midnight
  • Buffet Breakfast - Opening Hours: 07:00 – 10:30
  • Early Breakfast Service
  • PC Corner - Free
  • Business Corner - Fully equipped Office Desk
  • Meeting Room “Idea”
  • Fax & Copying Service
  • Free Wi-Fi Fiber
  • Free iPad (upon availability)
  • Free PlayStation5 (upon availability)
  • Free Apple TV (upon availability)
  • Elevators
  • Parking (extra charge)
  • Valet Service until Midnight
  • Electric Vehicle Charging Station - AC Charger of a Double Socket, 22kw, Type 2 (extra charge)
  • Free Bicycles (upon availability)
  • Luggage Storage - Free Service
  • Laundry and Dry-Cleaning Service (extra charge)
  • Complimentary Beach Towels

HEALTH AID

  • Doctors of all Specialties are Available upon request at the Reception Desk

KIDS’ CARE

  • Stroller Mamas & Papas Urbo2 at Free disposal
  • Kettle
  • Kid's Bathrobes
  • Children's Step Stool
  • Available additional crib "Manusec", Baby Cot or Extra Bed, Depending on the Child’s Age
  • Reclined Cradle "Chicco - Hoopla"
  • Kid's Table Chair
  • Kids' Drawing Set
  • Kids' Menu upon Request
  • In-Room Babysitting Service

VIEW ALSO

Fitness Spot reception area with a padded bench, refreshment counter with water and towels, and wooden wall signage

Gym

Kydon Fitness Spot is a contemporary and inviting fitness area created to suit both beginners and experienced, fitness-focused guests.
Detail of the meeting table with notepad, pen, water glasses and a vase with fresh flowers

Conference venue

Kydon, The Heart City Hotel is ideal for corporate and commercial meetings all year round.
Aerial view of the Municipal Market of Chania, its square and the Old Town rooftops by the sea

How to reach

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